I am interested in the Handyman/Maintenance position that you recently posted online. I have been seeking an opportunity such as this, and feel that my background and your requirements are a good match.
As owner/operator of Shreve Flooring, my responsibilities include all aspects of small business management, from the initial job estimate to job completion. My tasks include the orchestration and performance of the day-to-day labor, as well as customer relations, maintenance of equipment/tools, and management of accounts payables/receivables. I understand that being a self-employed contractor entails accuracy, organization, excellent communication, and the ability to work under tight time constraints, while always providing excellent ‘customer’ service. I am especially proud of my floor designs and finished work, of which I can provide examples upon request.
I appreciate you taking the time to review my credentials and experience. Thank you for your consideration.
Michael J. Shreve
141 School Street #2
Daly City, CA 94014-2422
650.255.2362
mikeshreve[at]sbcglobal.net
Objective
Searching for a long-term position performing all aspects of maintenance work.
Summary of qualifications
§ 25 years in maintenance, home improvement, and construction business
§ Repair and maintain industry-related equipment and tools
§ Ability to multi-task
§ Consistently meets deadlines
§ Strong verbal and written skills
§ Energetic and eager to take on all responsibilities and tasks
Work experience
Shreve Flooring
Owner/Operator
2000 – present (Colma, CA)
As owner and operator, my responsibilities include all aspects of small business management, from performing job estimates and writing proposals to job completion. Tasks also involved performing the labor (with special attention given to complex/artistic inlays & designs), customer relations, maintenance of all machinery/equipment/tools, and the general management of all accounts.
§ Manage all aspects of a small business
§ Hardwood floor installation and design
§ Repair and restore hardwood floors
§ Install carpet and linoleum floors
§ Rebuild and construct floor framing, sub-floors, and underlayments
§ Operate and maintain all equipment (i.e., sanders, buffers, edgers, power tools)
§ Build custom thresholds
§ Perform product testing
§ Negotiate discounts with suppliers and other third-party vendors
§ Schedule jobs and consistently able to meet deadlines
§ Tasks include sales (i.e., write up estimates and proposals/contracts)
§ Manage accounts receivables, accounts payables, billing, and collections
§ Perform general clerical duties associated with running a small business
§ Maintain supply warehouse
§ Handle all customer relations
§ Manage all facets of employee human resources
§ Train and supervise employees
§ 100% of business is from referrals and repeat customers
QuakeProof
Manager of Operations
1996 – 1999 (San Francisco, CA)
Responsibilities included all aspects of operations management, which entailed performing job surveys, fieldwork, and management of the crew on each jobsite. Additional responsibilities were the designing and manufacturing of retrofitting implements, customer relations, managing warehouse and supplies, maintenance of all equipment, and training and supervising employees.
§ Retrofitted commercial office space (including IT server rooms)
§ Constructed all custom materials for jobs (i.e, braces, racks, etc.)
§ Assisted in sales presentations
§ Performed seismic simulation testing (i.e., tested product durability, etc.)
§ Surveyed and signed off on completed jobs
§ Prepared jobs and made sure crew was properly set up with tools and supplies
§ Trained and supervised employees
§ Responsible for keeping warehouse supplied, stocked, and well-maintained
§ Researched all products used within the industry
§ Contacted vendors and often negotiated up to 15% savings
§ Assisted in sales presentations
§ Handled all customer complaints and employee disputes
§ Planned and executed each job (estimating time, needed supplies, layout, and design)
§ Managed general departmental operations (i.e., hiring, dismissal, bi-annual reviews)
§ Scheduled weekly departmental operations
§ Traveled approximately 10% of the time
Kesco Flooring
Floor Installer/Business Partner
1985 – 1996 (Colma, CA)
This position included such tasks as job estimating, proposal writing, performing the labor/construction on each job, maintenance of all machinery/equipment/tools, innovatory, and the general management of all accounts.
§ Specialized in all aspects of hardwood floor design, installation, and repair
§ Installed hardwood, carpet, and linoleum floors
§ Supervised large commercial projects
§ Designed layout of hardwood floors
§ Rebuilt and constructed floor framing, sub-floors, and underlayments
§ Performed product testing
§ Handled and maintained all equipment (i.e., sanders, buffers, edgers, power tools)
§ Scheduled jobs
§ Wrote up estimates and proposals/contracts)
§ Maintained supplies
§ Managed billing and collections
Certifications
California State Contractors License (C15 – Flooring and Floor Covering)
HIC – Home Improvement Certification
Computer Skills
Microsoft Office Suite
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